FAQ

Does your service have a warranty?

Domestic Warranty Information

6 Year warranty on:

  • All gas appliance installations
  • Any plumbing works over $750.00

Note: All warranty work performed in business hours

Other warranty information:

  • 3 months warranty on domestic gas appliance repairs
  • 12 month warranty on parts

Commercial Warranty Information

6 Year warranty on:

  • All gas appliance installations
  • Any plumbing works over $750.00
  • All warranty work performed in business hours

Other warranty information:

  • 12 months warranty on gas parts
  • 1 month warranty on commercial gas repairs

How much does the service cost?

Gas Appliance Fault Finding and Repair $180.00 + gst

Full Service & Home Tune Up $220.00 + gst

Gas Leak Detection and Location $300.00 + gst

Full Gas Appliances Safety Check $300.00 + gst

Commercial Kitchen Safety Check $400.00 + gst

Programmed Servicing of Commercial Appliances P.O.A.

Gas Appliance Safety Check & clean $220.00 + gst

How much time do I have to wait for a technician to come?

Generally a technician will be booked in within 7 days.

Does the appliance have to be taken away?

Generally – no. The appliance will be fixed on site.

What are your operating hours?

8am to 5pm weekdays – Saturday mornings May to September

Can I book an appointment time?

We book our appointments in one hour blocks. So generally, the most you would be waiting is 0 to 30 minutes.

www.esv.vic.gov.au 

Australian Gas Association www.gas.asn.au

Dial before you dig www.dialbeforeyoudig.com.au