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Frequently Asked Questions

Does your service have a warranty?
How much does the service cost?
How much time do I have to wait for a technician to come?
Does the appliance have to be taken away?
What are your operating hours?
Can I book an appointment time?


> Does your service have a warranty?

Domestic Warranty Information

6 Year warranty on:

  • All gas appliance installations
  • Any plumbing works over $500.00
  • All warranty work performed in business hours

Other warranty information:

  • 3 months warranty on domestic gas appliance repairs
  • 12 month warranty on parts

Commercial Warranty Information

6 Year warranty on:

  • All gas appliance installations
  • Any plumbing works over $500.00
  • All warranty work performed in business hours

Other warranty information:

  • 12 months warranty on gas parts
  • 1 month warranty on commercial gas repairs    

> How much does the service cost?

Gas Appliance Fault Finding and Repair

$100.00 + gst

Home Tune Up

$150.00 + gst

Gas Leak Detection and Location

$150.00 + gst

Full Gas Appliance Safety Check

$150.00 + gst

Commercial Kitchen Check

$140.00 + gst

Programmed Servicing of Commercial Appliances

P.O.A.

Gas Appliance Safety Check

$180.00 + gst

> How much time do I have to wait for a technician to come?

Generally a technician will be booked in for the same day or following day.

> Does the appliance have to be taken away?

Generally - no. The appliance will be fixed on site.

> What are your operating hours?

8am to 5pm weekdays

> Can I book an appointment time?

We book our appointments in one hour blocks. So generally, the most you would be waiting is 1 hour.

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